Turnover in Information Systems Development Projects - Managing Forgetting
نویسندگان
چکیده
The information technology industry is characterized by high employee turnover. Previous research on employee turnover has focused on elucidating the antecedents of turnover and suggesting staff retention strategies. However, little research has been devoted to studying how the undesirable effects of IT turnover can be mitigated. As a result of turnover, information system development (ISD) teams face the danger of losing knowledge through personnel departure and difficulties when new members with different experience enter. This study views employee turnover in ISD project teams from the perspective of organizational forgetting. We propose a theoretical model that assesses the negative effect of member turnover on ISD project performance and suggest possible mechanisms for mitigating such effect based on the framework of organizational forgetting. 151 project teams were surveyed and results showed that turnover weakens ISD project performance. However, the use of succession planning, knowledge repository, and employee orientation program to manage different types of organizational forgetting can effectively mitigate the detrimental effects of turnover. Implications for research and practice are discussed.
منابع مشابه
Measuring the Performance of the Virtual Teams in Global Software Development Projects
The development teams who are geographically spread, culturally mixed and mainly depend on information and communication technology (ICT) for communication is defined as a global virtual teams (GVTs). Despite the advancement of technologies, achieving the efficient performance of GVTs remains a challenge. The reviewed literature has highlighted the importance of training and development, organi...
متن کاملIdentifying and Prioritizing Strategies for Improving Financing Systems of Iran's Oil and Gas Industry
The oil and gas industry has huge financial turnover and major projects, especially in the upstream areas, require substantial financing. Hence, securing financing is one of the most important requirements for successful implementation of projects in this industry. In this research, we adopt a descriptive approach and rely on the opinion of experts, to identify and prioritize strategies for imp...
متن کاملThe Impact of Investment Inefficiency and Cash Holding on CEO Turnover
The purpose of this study is to investigate the effective of investment inefficiency and cash holding on CEO turnover. This study applies logistic regression method estimator to investigate the relationship between examine the effective of investment inefficiency and cash holding on CEO turnover of 1,309 firm-year observations in Iran for the period of 2009-2019. According to positive relati...
متن کاملرابطه فراموشی سازمانی با عملکرد شهرداری در زمینه توسعه پایدار شهری (مطالعه موردی: شهرداری منطقه 16 تهران)
In the new era of information explosion, a new phenomenon in organizations is the conscious organizational Forgetting. This phenomenon has led to research into the effects of the information accumulation in organizations and the ways out of it, are examined. In this context, the present study has been to investigate the relationship between organizational forgetting and the municipality perform...
متن کامل